Financial Complaints Hub
Our Financial Complaints Hub is a dedicated resource for consumers seeking guidance on various financial complaints and their rights. Here you’ll find essential information on specific types of financial disputes and tips to help you navigate the complex world of financial services.
Scams: Don’t stay silent!
A model for allocation of responsibility between Payment Service Provider (PSP) and Payment Services User (PSU) in case of payment fraud scams
Guidance on considerations that the Arbiter will adopt in determining complaints related to ‘pig butchering’ type of scams